Version 1.0 - Effective from 1 September 2023
This Privacy Policy (“Policy”) explains how EvolveAMT Pty Ltd (“EvolveAMT”, "We", "Us", or “Our”) collects, uses, and discloses information about you (“User”) when you access or use Our website or the EvolveAMT software application (“Software”).
1. Information We Collect
1.1. Personal Information: We collect personal information you provide when you use the Software, such as your name and contact information.
1.2. User data: Data that is directly input into the Software by the User, either by text input to transcriptions based on speech to text.
1.3. Audio Data: Audio data may be temporarily collected from your computer's microphone when you use the Software features that transcribe audio to text. We collect the resulting text transcriptions based on your audio. No audio recordings are saved.
1.4. Usage Information: We may collect information indirectly from you, where it relates to your usage of the Software or Our website. Some examples include: information about your device, the duration and frequency of your usage, features you use, and the manner in which you specifically use or access the Software or Our website.
2. Use of Information
We use the information we collect in the following ways:
2.1. To Provide and Improve the Software or User’s experience: We use your personal information, User data and audio data to provide the Software's services and to improve the Software's performance, accuracy, and functionality, or that of Our website.
2.2. To Communicate with You: We may use your personal information to send you important notices, updates, and promotional materials related to the Software or Our website, or to respond to your enquiries or offer customer support.
2.3. To Analyse Usage and Trends: We use your usage and submitted information to understand how Our Software is used and to identify trends and patterns to improve Our services, and to develop new ones.
3. Information Sharing and Disclosure
We do not share your personal information with strangers. We do not share your information with third parties, except in the following circumstances:
3.1. Service Providers: We may share your information with our trusted third-party vendors, service providers, contractors, professional advisors, or agents who perform services for us.
3.2. Legal Requirements: We may disclose your information to a third-party if we believe that disclosure is in accordance with, or required by, any applicable law or regulation; or to comply with legal obligations, protect the rights and property of EvolveAMT, or protect the safety of our users or the public.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information to the new owner as part of that transaction.
4. Data Security
We do our best to keep your information and data safe using industry-standard security practices. This includes the use of multi-factor authentication (MFA), firewalls, and data encryption in transit and at rest.
We use reasonable measures to help protect your information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction.
Whilst all reasonable measures are taken, no method of data transmission over the Internet or electronic storage is completely secure and We can therefore not guarantee the complete security of information. However, We will notify you and suitable authorities of data breaches in the event they may occur. We will also notify you if there is a threat to your rights or interests.
If you have an account with Us, you are responsible for maintaining the security of your username, password, networks and access devices. Please do not share your login information with anyone and only access the Software from a trusted device and network.
5. Data Retention
We store the information We collect for as long as it is necessary for the purpose(s) for which We originally collected it.
6. User Rights
You have certain rights in relation to your personal data, including the right to access, correct, update, or request deletion of your personal data. To exercise these rights, please contact Us at support@EvolveAMT.com
7. Policy Changes
We may change this Privacy Policy at any time. If we make changes, we will revise the date listed at the top of the Policy and post the updated Policy on Our website. Please check back frequently and make yourself aware of updates. Your continued use of the Software and Our website indicates your acceptance of the updated Policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at support@EvolveAMT.com
Copyright ©2023 Evolve Automated Medical Transcription - All Rights Reserved
Contact: support@EvolveAMT.com